FAQ

Can I collect my order? - Unfortunately, we're not set-up to receive visitors at our premises - we operate online only to keep our overheads as low as possible and pass the savings on to you.

Are your kitchens supplied assembled or flat-packed? - All units are supplied flat packed. This helps reduce damage in transit, takes up less storage space in your home and reduces manufacturing cost. Clear, simple instructions are included - once you've built one, you'll manage the rest no problem!

What's included with each unit? - Everything basically: the cabinet, shelves, door, drawer (if applicable), handle and hinges.

Can you design my kitchen for me? - Regrettably we 're not able to offer this service to our online customers. However we've put together an easy-to-follow guide with video tutorials which take you through every step of the process. You can download the guide FREE from the Planning Tips page on this site. You'll also be automatically subscribed to a 7-part e-course which explains how to organise the whole installation from beginning to end, in a clear, no-nonsense way.

Do your kitchens have solid wood doors and soft-closers? - The kitchens we feature on this site tend to appeal to first-time buyers, buy-to-let'rs and kitchen contractors who are looking for an attractive kitchen at a bargain price. If you would like to order a kitchen with all the 'bells and whistles' please visit our other site at: www.iconkitchens.co.uk

Why are there no replacement wall or base unit end panels listed for the Lucerne kitchen? - This kitchen features white cabinets anyway so colour-matched replacement end panels aren't necessary.