FAQ
Can I collect my order? - Unfortunately,
we're not set-up to receive visitors at our premises - we operate
online only to keep our overheads as low as possible and pass the
savings on to you.
Are your kitchens supplied assembled or flat-packed? - All
units are supplied flat packed. This helps reduce damage in
transit, takes up less storage space in your home and reduces
manufacturing cost. Clear, simple instructions are included - once
you've built one, you'll manage the rest no problem!
What's included with each unit?
- Everything basically: the cabinet, shelves, door, drawer
(if applicable), handle and hinges.
Can you design my kitchen for
me? - Regrettably we 're not able to offer this service to our
online customers. However we've put together an easy-to-follow
guide with video tutorials which take you through every step of
the process. You can download the guide FREE from the
Planning
Tips page on this site. You'll also be
automatically subscribed to a 7-part e-course which explains how
to organise the whole installation from beginning to end, in a clear, no-nonsense way.
Do your kitchens have solid
wood doors and soft-closers? - The kitchens we feature on this site tend to appeal to
first-time buyers, buy-to-let'rs and kitchen contractors who are
looking for an attractive kitchen at a bargain price. If you
would like to order a kitchen with all the 'bells and whistles'
please visit our other site at:
www.iconkitchens.co.uk
Why are there no replacement
wall or base unit end panels listed for the Lucerne
kitchen? - This kitchen features white cabinets anyway so
colour-matched replacement end panels aren't necessary.